Cookie Policy.

Last Updated: June 1, 2025

At Promptage (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal data. This Cookie Policy explains how we use cookies and similar technologies on our website https://www.promptage.co.uk/ (Promptage) and how you can control them.

By using our website, you agree to the use of cookies as described in this policy, unless you disable them through your browser settings or our cookie banner.

 

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work, improve functionality, analyze usage, and deliver personalized content.

 

2. Why We Use Cookies

We use cookies to:

  • Ensure the Website functions properly

  • Enhance the user experience

  • Analyze website traffic and user behavior

  • Maintain website security and integrity

  • Remember your preferences and settings

  • Facilitate secure logins and protect user accounts

  • Comply with legal obligations and industry best practices

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable basic functions such as page navigation, access to secure areas, and user authentication. The Website cannot function properly without these cookies.

b) Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website, allowing us to improve functionality and content. We use third-party tools such as Google Analytics (with IP anonymization) for this purpose.

c) Functionality Cookies

These cookies remember your preferences (such as language settings or cookie consent) and enhance your user experience.

d) Security Cookies

Given the sensitive nature of the content we handle (e.g., legal and confidential documents), we employ security-focused cookies to monitor and prevent unauthorized access, session hijacking, and potential data breaches.

e) Third-Party Cookies

We may use trusted third-party services for features such as live chat, embedded videos, or analytics. These third parties may set their own cookies, subject to their own privacy policies.

 

4. Sensitive Data Handling

We do not store or process any sensitive personal data or client documents through cookies. All sensitive document handling is carried out through secure, encrypted communication channels and platforms, separate from cookie-based functionality.

 

5. Managing Cookies

You have the right to accept or reject cookies:

  • Use the cookie banner to customize your preferences.

  • Adjust your browser settings to block or delete cookies.

  • Note that disabling certain cookies may affect the functionality and security of the Website.

For detailed instructions, refer to your browser’s help section:

 

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or our services. The revised version will be posted on this page with an updated revision date.

 

7. Contact Us

If you have any questions or concerns about this Cookie Policy or our data practices, please contact:

Promptage
71-75 Shelton Street, Covent Garden, London WC2H 9JQ
Email: support@promptage.co.uk
Phone: 02038972233